Privacy Policy
Last updated: May 2026
1. Introduction
Starseed Technologies (S) Pte Ltd ("Starseed," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By accessing or using our website and services, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our services.
2. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, job title, and company name when you contact us, subscribe to our newsletter, or request services.
Technical Data: IP address, browser type, operating system, device information, and cookies to improve your browsing experience.
Usage Data: Pages visited, time spent on pages, and navigation patterns to understand how our website is used.
3. How We Use Your Information
We use the information we collect for the following purposes:
To provide and maintain our services
To communicate with you about our products, services, and events
To process and respond to your inquiries and requests
To improve our website and services based on user feedback
To comply with legal obligations and protect our rights
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings. For more details, please see our Cookie Policy.
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
Service providers who assist us in operating our business
Professional advisors, such as lawyers and accountants
Government authorities when required by law
6. Data Protection
Starseed Technologies is committed to protecting the personal data of our clients, partners, and website visitors. We adhere to the principles of data protection by design and by default, ensuring that privacy considerations are embedded into all our business processes and technology solutions.
We implement a comprehensive range of technical and organisational safeguards:
Encryption of data in transit and at rest
Access controls and role-based permissions
Regular security assessments and penetration testing
Employee training on data handling procedures
Incident response and breach notification procedures
7. Singapore PDPA Compliance
As a Singapore-registered company (UEN: 200913487N), we comply with the Singapore Personal Data Protection Act 2012 (PDPA). By providing your personal data to us, you consent to its collection, use, and disclosure for the purposes described in this policy.
We collect personal data for:
Processing your inquiries and service requests
Providing you with product and service information
Managing our business relationship with you
Complying with legal and regulatory requirements
If you have registered your telephone number with the Singapore Do Not Call (DNC) Registry, we will not send you marketing messages via phone or SMS unless you have provided clear and unambiguous consent in writing.
8. GDPR Compliance
For individuals in the European Union and European Economic Area, we process personal data in accordance with the General Data Protection Regulation (GDPR). Our legal bases for processing include:
Consent: Where you have given clear consent for a specific purpose.
Contract: Where processing is necessary for the performance of a contract with you.
Legal Obligation: Where processing is necessary for compliance with a legal obligation.
Legitimate Interests: Where processing is necessary for our legitimate business interests, provided your rights do not override those interests.
As a company based in Singapore, we may transfer personal data outside the EEA using appropriate safeguards such as Standard Contractual Clauses approved by the European Commission.
9. Your Rights
Under applicable data protection laws, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal data
Object to or restrict certain processing activities
Request data portability in a structured, machine-readable format
Withdraw consent at any time (where processing is based on consent)
To exercise your rights, please contact us at privacy@starseed.tech. We will respond to your request within one month of receipt.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@starseed.tech.